AI customer support agents for the enterprise.
Hire our generative AI agents to give customers a mind-blowing experience. Trusted by massive enterprises and high-growth startups.
- Fetching rules and knowledge
About
Your complete solution for the AI era.
Faster. Cheaper. Smarter.
- Always Online
- Fully Generative
- Constantly Learning
Auto-resolve Issues
Generate personalized responses, resolve complex issues, and take actions for customers in all channels.
Hi, I was expecting 5x points on my card for my last transaction, but only got 3x.
Hey Rachel, thanks for reaching out! I see that your last transaction was a dining purchase, which qualifies for 5x points, but only for Platinum Status Tier members.
You are currently in the Gold Status Tier, which means you currently earn 3x points on dining transactions.
Ok, how do I get to the next tier?
Seamless Integrations & Workflows
Zero-lift integrations with your existing knowledge, tools, data sources, and workflows. Build your AI without needing old-fashioned decision trees and canned responses.
Agent Assistance
Supercharge your team with an AI copilot that will do the heavy lifting on mundane tasks and continuously learn from agents.
AI-powered Insights
Identify themes, find anomalies, and unlock your own analyses over your valuable conversations.
Why us?
Unlike any product
you've used before.
- Powerful Analytics
- No Engineering Lift
- It Just Works
Instant ROI on the metrics that matter
Turn your support operation into a growth driver and scale revenue without scaling headcount.
"Working with Decagon has been nothing short of phenomenal. The team has taken our extremely complicated data and created a tool that allows our customers to seamlessly receive help across our business."
Thatcher Foster
VP Client Solutions at Bilt
Decagon is trusted by industry leaders
Case Studies
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use Decagon.
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The future of customer experience
starts here.