Decagon was founded by serial entrepreneurs who saw how limited, rigid, and inefficient legacy customer experience systems had become. Their vision: empower every brand to deliver truly satisfying customer experiences, instantly and at scale.

How? Just as a 10x engineer is ten times more productive than their peers, Decagon’s AI agents 10x the impact of CX teams by amplifying their ability to support, onboard, and retain customers at scale.

Today, global brands use Decagon to automate critical CX workflows— from resolving support tickets to guiding users through complex tasks— with fast, reliable AI agents that deliver always-on concierge service.

This isn’t just better support— it’s a smarter way to drive engagement, build loyalty, and fuel long-term growth.