Smarter service for modern financial customers
Resolve issues in real time, surface timely product opportunities, and deliver secure, personalized experiences across every channel.
"Working with Decagon has been nothing short of phenomenal. The team has taken our extremely complicated data and created a tool that allows our customers to seamlessly receive help across our business. Additionally, the team has worked tirelessly to build integrations into our CRM and support setups to make sure we would not have to change any of our current operational workflows. Couldn't recommend them more highly!"
“Decagon has been incredibly impactful for us. Through our recent acquisition, we scaled our customer base dramatically without having to add to our support team or waste time on complex preparation. Their AI agents have made our transition seamless and efficient while increasing customer satisfaction.”
How Decagon transforms CX for financial services
Handle high-volume requests without human overhead
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Unlock insight from every conversation
Drive growth with smarter customer touchpoints
AI agents for concierge customer experience
Build
Decagon connects seamlessly with your support stack, including Zendesk, Salesforce, and internal tools, to take real-time actions and resolve complex customer issues across all channels.
Optimize
Whether you're optimizing deflection or improving tone, Decagon gives you the tools to iterate quickly and confidently.
Scale
Our platform continuously learns from every interaction to drive better outcomes over time.
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