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AI support agents for your enterprise.
Don't get stuck in the last generation. Delight customers 10x more while reducing costs with true generative AI. Trusted by massive enterprises and high-growth startups.
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Product
Your complete solution for the AI era.
Faster. Cheaper. Smarter.
Always Online
learningFully Generative
learningConstantly Learning
True Auto-resolution
100% generative responses and actions, with no complex decision trees or canned responses needed.
Hi, I was expecting 5x points on my card for my last transaction, but only got 3x.
Hey Rachel, thanks for reaching out! I see that your last transaction was a dining purchase, which qualifies for 5x points, but only for Platinum Status Tier members.
You are currently in the Gold Status Tier, which means you currently earn 3x points on dining transactions.
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Ok, how do I get to the next tier?
Seamless Integrations
Zero-lift integrations with your existing tools and data sources. Maximize the AI's potential using your knowledge bases, APIs, and workflows.
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Agent Assistance
Supercharge your team with an AI helper that will do the heavy lifting on mundane tasks and continuously learn from agents.
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AI-powered Insights
Identify themes, find anomalies, and unlock your own analyses over your valuable conversations.
Shipping
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22%
16,843 tickets
12%
monthly
Why us?
Unlike any product
you've used before.
Powerful Analytics
learningNo Engineering Lift
It Just Works
Instant ROI on the metrics that matter
Turn your support operation into a growth driver and scale revenue without scaling headcount.
October 2024
Tickets resolved
Average CSAT
"Working with Decagon has been nothing short of phenomenal. The team has taken our extremely complicated data and created a tool that allows our customers to seamlessly receive help across our business."
Thatcher Foster
VP Client Solutions at Bilt