How we win, on repeat
Exceptional outcomes aren't accidental. They're the result of talented people, strong principles, and consistent execution. These values define how we work and how we win.
We’re hiring
Build the concierge for every customer, everywhere.
Join the world-class team building the future of AI agents.
What is Decagon?
Decagon is the conversational AI platform enabling every brand to deliver concierge experiences to their customers.
Our technology helps the world's leading companies power personalized, always-on interactions across voice, chat, email, and more.
Our values
Just get it done
We value decisive action and speed over prolonged deliberation and planning.
Invent what customers want
Our core identity must always be rooted in building for our customers; this has been the foundation of our success.
Winner's mindset
Fiercely competitive nature and fighting spirit are foundational.
The polymath principle
The best team members understand other functions deeply and promote cross functional collaboration.
We’re hiring globally
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San Francisco
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New York City
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London
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Sydney
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Toronto
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Atlanta
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Remote
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France
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Germany
Benefits
Supporting you at work and beyond
Exceptional healthcare
We cover medical, dental, and vision, including 100% dependent coverage.
Competitive compensation
We offer competitive pay, meaningful equity, and a 401(k) to help you build long-term financial security.
Time to recharge
We offer a "take what you need" vacation policy, plus a company-wide winter break shutdown.
Growing your family
We support every path of parenthood with Carrot Fertility benefits and generous parental leave.
Wellness programs
We invest in programs and resources that support your physical and mental well-being.
Fuel your best work
We provide daily lunch, dinner, and snacks to keep you fueled throughout the day.
Meet the people
Decagon Side Quests
Meet the people behind the agents and see what they're building beyond Decagon.
Hanson Li, Member of Technical Staff - Agent SWE
“One of my party tricks is that I can play any modern song that I know on the piano at will.”
Indu, Member of Technical Staff, ASWE
“You can catch me riding my motorcycle around the city, lifting with friends, and I love to travel.”
Sebastian Chiu, Agent Data Scientist
“I've really been excited by this idea of seeing how good of a runner I can be. I've gone on a lot of what I almost call like adventure runs, including running from New York City all the way to Philadelphia.”
Blogs & content
More from our team
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The AI concierge for every customer.