🎉 Decagon raises $131M series C at a $1.5B valuation
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Elevate every conversation

Intelligent and natural-sounding AI-powered voice interactions make every customer conversation effortless and engaging.

Industry leaders rely on Decagon

Hertz
Notion
Eventbrite
Oura
Bilt
Classpass
Curology
Samsara
Duolingo
Gopuff
Noom
Chime
Rippling
Hertz
Notion
Eventbrite
Oura
Bilt
Classpass
Curology
Samsara
Duolingo
Gopuff
Noom
Chime
Rippling

A magical AI voice experience

Give every customer a personal concierge they can call at any time.

See how customers are currently using Decagon

"Working with Decagon was like hiring 65 agents overnight. We get 60k tickets per month. 70% of those are being handled by Decagon’s AI agents. Our monthly savings is hundreds of thousands of dollars. Our agent teams became much stronger, the ones we retain are real product experts.”

Thatcher Foster
VP, Client Solutions at Bilt

"Though we already had a robust Voice of the Customer program and an understanding of customer inquiries we thought we could deflect, we saw 10x higher deflection at launch than we anticipated. Decagon has also allowed us to scale our Chat program to 24/7 while hitting critical CX metrics (e.g., FRT, CSAT) at the same time."

Sarah Vanden Broek
Senior Manager, CX Operations Strategy & AI

"Rippling has a very broad surface area with distinct products that require unique treatments — we brought this problem statement to Decagon and they delivered. We are able to tailor the experience and responses to customers to not only deliver strong deflection results, but also enhance the customer experience along the way."

Husam Najib
VP, Customer Support

One central engine to handle all channels and integrate with existing systems

The future of customer experience starts here.

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