🎉 Announcing our $65M Series B from Bain + Elad Gil

Blog and Case Studies

Keep up to date with the latest insights, news, and content from Decagon. Explore how enterprise companies successfully use Decagon to achieve exceptional results.

fourthwall-outline

Fourthwall leverages Decagon as a high-quality support agent that is always online to support creators.

Rippling leveled up their support experience with Decagon, boosting customer satisfaction and deflection rates.

Decagon's Series B

We've raised a $65m Series B led by Bain Capital Ventures to bring our total funding to $100m.

Guide to AI Agents

What are generative AI agents and how are they different from older solutions? Why partner with a modern AI company?

raise-outline

Raise used Decagon to transform their customer support experience, enabling high-quality service for 6 million+ users.

Podium increased deflection rate, reduced total resolution time, and boosted team productivity by 3x with Decagon’s AI.

Bilt uses Decagon to automate tickets and free up the team by integrating deeply with internal systems.

Decagon's Series A

We're excited to share our $35M Series A from Accel and a16z to bring AI agents to the enterprise.

classpass-outline

ClassPass increased deflection rate by 10x and scaled customer chat to 24/7 with Decagon’s AI agents.

Vanta relies on Decagon to close more deals (pre-sales) and give existing customers a more delightful experience.

Substack achieved great efficiency while proactively engaging their readers and writers with Decagon’s AI agents.

3 Criteria for Agents

Three criteria for AI agents to achieve commercial viability in a specific use case and serve real customers today.

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