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Announcing our $65M Series B from Bain + Elad Gil
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Blog and Case Studies
Keep up to date with the latest insights, news, and content from Decagon. Explore how enterprise companies successfully use Decagon to achieve exceptional results.
Curology
Curology deployed Decagon's AI customer service agents to drive massive savings and business outcomes.
Rippling
Rippling leveled up their support experience with Decagon, boosting customer satisfaction and deflection rates.
Decagon's Series B
We've raised a $65m Series B led by Bain Capital Ventures to bring our total funding to $100m.
Guide to AI Agents
What are generative AI agents and how are they different from older solutions? Why partner with a modern AI company?
Raise
Raise used Decagon to transform their customer support experience, enabling high-quality service for 6 million+ users.
Podium
Podium increased deflection rate, reduced total resolution time, and boosted team productivity by 3x with Decagon’s AI.
Bilt
Bilt uses Decagon to automate tickets and free up the team by integrating deeply with internal systems.
Decagon's Series A
We're excited to share our $35M Series A from Accel and a16z to bring AI agents to the enterprise.
ClassPass
ClassPass increased deflection rate by 10x and scaled customer chat to 24/7 with Decagon’s AI agents.
Vanta
Vanta relies on Decagon to close more deals (pre-sales) and give existing customers a more delightful experience.
Substack
Substack achieved great efficiency while proactively engaging their readers and writers with Decagon’s AI agents.
3 Criteria for Agents
Three criteria for AI agents to achieve commercial viability in a specific use case and serve real customers today.
Fourthwall
Fourthwall leverages Decagon as a high-quality support agent that is always online to support creators.
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