Case Studies

Curology deployed Decagon's AI customer service agents to drive massive savings and business outcomes.

Rippling leveled up their support experience with Decagon, boosting customer satisfaction and deflection rates.

Raise used Decagon to transform their customer support experience, enabling high-quality service for 6 million+ users.

Podium increased deflection rate, reduced total resolution time, and boosted team productivity by 3x with Decagon's AI.

Bilt uses Decagon to automate tickets and free up the team by integrating deeply with internal systems.

ClassPass increased deflection rate by 10x and scaled customer chat to 24/7 with Decagon's AI agents.

Vanta relies on Decagon to close more deals (pre-sales) and give existing customers a more delightful experience.

Substack achieved great efficiency while proactively engaging their readers and writers with Decagon's AI agents.

Fourthwall leverages Decagon as a high-quality support agent that is always online to support creators.