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Decagon Dialogues

September 24th
San Francisco, CA
Thank you for your interest in Decagon Dialogues 2025. We are currently at capacity and no longer accepting new registrants. If you'd like to receive a full recording of this year's event, fill out the form on this page and we'll send you a link!

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Featured speakers

Jesse Zhang

‍Co-founder and CEO at Decagon

Mike Krieger

Chief Product Officer at Anthropic

Shan Hu

Head of Global Operations at Faire

Janelle Sallenave

Chief Experience Officer at Chime

Max Lowenthal

Director of Agent Product Management at Decagon

Kat Xiao

Agent Product Manager at Decagon

Bihan Jiang

Director of Product at Decagon

Schedule

2:30 PM

Doors open

Settle in and connect with fellow attendees.
3:00 PM

Welcome & opening remarks

Jesse will share key highlights from 2025, showcase our latest product innovations, and reveal what’s coming next as we redefine AI-powered customer experiences.
Jesse Zhang
Decagon Co-founder and CEO
3:10 PM

Product in action: Live demos

Get an inside look at what we’ve been building and what’s about to launch. The Decagon product team will demo powerful new features, showcase real-world customer magic, and unveil the latest evolution of Decagon Voice.
Max Lowenthal
Director, Agent Product Manager at Decagon
Bihan Jiang
Product Lead at Decagon
3:20 PM

The power of voice in customer experience

Chime’s CXO will share their experience using Decagon’s Voice AI to deliver fast, effortless, and connected support - combining innovation with trust to create natural, personalized, and member-first experiences at scale.
Janelle Sallenave
Chief Experience Officer at Chime
Jesse Zhang
Decagon Co-founder and CEO
3:35 PM

Customer innovation in action

Hear directly from leading teams using Decagon to create world-class, concierge-level customer experiences and how they're scaling with intelligent automation.
Kat Xiao
Agent Product Manager at Decagon
Shan Hu
Head of Global Operations at Faire
3:50 PM

The future of AI agents

Two visionary builders. One conversation about what’s next. Jesse and Mike will explore where intelligent agents are headed, what it takes to build products that matter, and how to stay ahead in the next era of AI.
Jesse Zhang
Co-founder and CEO at Decagon
Mike Krieger
Chief Product Officer at Anthropic
4:20 PM

Happy hour & hands-on demos

Unwind, connect, and explore. Grab a drink, get hands-on with the latest product features, and connect with industry peers.

The venue

Shack 15 at the Embarcadero

Location

1 Ferry Building

Suite 201, San Francisco, CA 94133

AI agents for concierge customer experience

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