Redefine customer experience with us.
Want to build the future of conversational AI agents? Join us!
Exploring, building, and pushing boundaries.
We’re a team of curious and creative thinkers and doers pioneering the future of AI agents for customer experience.
The opportunity in front of our customers is enormous— and we’re here to help them capture it.
We’re always in search of the best talent because we know that incredible outcomes happen when smart, well-intentioned people set their minds on achieving big things.
We do what gives our customers the most value. We obsess over their problems, anticipate their needs, and build with empathy, urgency, and accountability. Our customers’ success is our success.
We move with intensity because speed compounds.
We push to get it done today, learn fast, and evolve faster.
Progress is our default setting— the future won’t wait.
We play to win, and we don’t make excuses when we don't. We take ownership, follow through, and continuously improve. We dream big and turn ambition into achievement.
We achieve velocity and quality through intentional collaboration, generous feedback, and mutual respect. We check egos at the door and win as one team.
Great work deserves great benefits.
Healthcare
We cover medical, dental, and vision, including 100% dependent coverage.
Competitive compensation
We hire the best and treat them accordingly.
Proximity stipend
We give an extra monthly stipend to offset housing costs near the office.
401k
We make it easy to save for the future.
FSA
Set aside pre-tax dollars to pay for eligible healthcare expenses.
Commuter benefits
Use pre-tax dollars to pay for eligible commuting costs like public transportation and parking.
Flexible PTO
We have a “take what you need” vacation
policy and a company-wide winter break shutdown.
Company events
We work hard and celebrate our wins.
Free meals
We provide daily lunches, dinner, and snacks to keep you at your best.
Industry leaders choose Decagon to transform customer experience.
The future of customer experience starts here.
