Decagon Dialogues '25
At the inaugural Decagon Dialogues, we brought together voices shaping both the frontier of AI and how it can be built to truly serve customers.
Download the recording
At Decagon Dialogues, we brought together voices shaping both the frontier of AI and how it can be built to truly serve customers.
We were joined on stage by Mike Krieger (Anthropic), Janelle Sallenave (Chime), and Shan Hu (Faire), who offered powerful perspectives on how AI can be built and applied in ways that truly serve customers.Alongside those conversations, we introduced our biggest product updates yet:
- Voice 2.0: faster, more natural conversations with lower latency, outbound calling, cross-channel memory, and self-serve customization.
- Decagon University: courses, training, and certifications to prepare every CX team to thrive in the AI era.
Plus, new capabilities with AOP Copilot and Simulations to streamline how teams create and fine-tune their AI agents.
