Introducing Proactive Agents

Today, we’re excited to launch Proactive Agents, a new standard for the AI concierge.

This is a major step forward in helping businesses move beyond reactive support to building customer relationships that grow stronger over time.

Here’s what’s new:

🧠 User Memory: Deliver personalized experiences to every customer.

📞 Outbound Voice: Build stronger relationships with proactive engagement.

🛠️ Agent Workbench: Debug agent workflows faster with an AI assistant.

!Learn more about the full launch: https://decagon.ai/proactive-agents