Introducing Duet Autopilot.

Product Update

Company news

Technology & research

Industry

Company

/

Decagon delivers white-glov customer service at scale with Claude

Decagon delivers white-glov customer service at scale with Claude

Written by

Share to

Copy link

Table of contents

Subscribe to our newsletter

Get monthly updates with our latest articles, podcasts, videos, and more.

Recent posts

Introducing Duet Autopilot: The self-improving agent for conversational AI

Today, we're announcing Duet Autopilot, the next evolution of Duet that allows your Decagon agent to self improve.

DuetBench: An evaluation of self-improving customer service agents

DuetBench is the first benchmark in the customer service domain designed to evaluate agent self-improvement.

From Technical Account Management to Agent Strategy: Why I joined Decagon

The best way I can describe the role is that you get to be two things at once: a strategic advisor and a technical lead.

Deliver the concierge experiences your customers deserve