Decagon delivers white-glov customer service at scale with Claude

Join us

There are very few places where you can prototype with frontier LLMs, ship to production in days, and watch users engage with the systems you built—all while owning the entire stack, from intent parsing and tool usage to API integration and observability. This role at Decagon is one of those places.

From my own experience working across both agent development and broader engineering initiatives at Decagon, I’ve seen firsthand how uniquely impactful this work can be. Whether I’m building intelligent workflows for customers or designing infrastructure that supports our agent platform, it’s rare to find an environment where the work transitions from concept to production within days, actively powering user experiences and transforming how businesses operate.

If you’re looking for a role where you can:

• Build at the frontier of LLMs, automation, and user interaction
• Deploy AI agents that solve high-value business use cases across industries including retail, travel and hospitality, fintech, edtech, and more
• Work directly with customers on high-impact use cases
• Ship fast, iterate constantly, and own your work from idea to production
• Join a fast-moving, collaborative team solving real-world challenges with AI

We’d love to hear from you!