Written by Jesse Zhang
We’re excited to share that Decagon is opening a new office in Sydney to meet increasing demand from fast-growing teams across Australia and APAC.
Australia is home to some of the world’s most ambitious businesses across financial services, travel and hospitality, retail, telecom, and more. Many serve customers across large geographies, extended hours, and global markets. As these companies grow, every interaction is a chance to earn loyalty and differentiate.
Decagon’s AI concierge engages customers across the full journey, from bookings and troubleshooting to proactive outreach, personalized guidance, and helping customers find the right products or services. With innovations like Decagon Duet, teams can move faster from requirements to launch and iteration, quickly improving agent performance based on real-world feedback.
That’s why leading businesses like Afterpay, Contiki, Fusion Markets, Oura Health, and others are already using Decagon to deliver concierge customer experiences around the world. A local office in Sydney gives us a base to work more closely with teams adopting AI to increase efficiency, to serve our global customers around the clock, and to ultimately empower businesses to deliver an AI concierge for every customer.
Join our team Down Under
We’re building our go-to-market team, starting with sales roles such as Strategic Account Executives and Solutions Engineers. If you’re keen to build with one of the most talent-dense teams in enterprise AI, explore open roles at decagon.ai/careers.
To learn how Decagon can help you deliver better customer experiences and build deeper relationships, reach out to our team for a demo.
See you in Sydney!
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