Decagon is now available on AWS Marketplace
Posted on July 20, 2026
Article
Decagon is now available on AWS Marketplace, making it easier for AWS customers to deploy AI agents that deliver concierge-level customer experiences.
For enterprises already running on AWS, that means faster procurement and the ability to apply existing AWS committed spend toward Decagon.
Why AWS and Decagon?
AWS runs a large share of the world's enterprise infrastructure, and bringing Decagon to AWS Marketplace puts the leading conversational AI platform for customer experience inside the procurement workflows, security, and infrastructure teams already have set up.
A few things this unlocks:
- Streamlined procurement. Businesses on AWS Enterprise Agreements, or those with existing committed spend, can apply that investment directly toward Decagon, which removes a lot of the friction that typically slows down AI deployments.
- Faster time to value. Decagon goes live in weeks with Agent Operating Procedures (AOPs), and purchasing through the Marketplace takes procurement out of that path entirely, so teams can move from decision to deployment faster.
- A trusted, compliant foundation. AWS customers already have data residency, compliance, and access controls configured for their environment. Deploying Decagon through the Marketplace means those same controls extend to your AI concierge from day one, rather than starting a security review from scratch.
- Built for your existing infrastructure. For teams running contact center operations on Amazon Connect, Decagon plugs in directly, bringing the platform's capabilities to any channel without requiring any infrastructure changes.
Part of a broader ecosystem
Our work with AWS is just one example of the ecosystem we're building. More broadly, Decagon Partnerships brings together technology, alliance, and sales and services partners as part of an ecosystem that's helping make concierge-level customer experience accessible to every company.
To support this community, we offer a Partner Essentials course through Decagon University, a training program to help partners build, deploy, and scale Decagon's AI concierge solutions.
Get started
Head to the AWS Marketplace listing to see deployment options, pricing, and how to apply your existing AWS spend commitments toward Decagon.
If you're interested in partnering or want to explore how Decagon can work within your AWS environment, reach out to our partnerships team at partnerships@decagon.ai.
Start improving your workflow with Decagon
With Decagon, CX teams don’t have to guess whether a change will improve CSAT or deflection. They can move quickly, measure what matters, and act on what works.
Join us
There are very few places where you can prototype with frontier LLMs, ship to production in days, and watch users engage with the systems you built—all while owning the entire stack, from intent parsing and tool usage to API integration and observability. This role at Decagon is one of those places.
From my own experience working across both agent development and broader engineering initiatives at Decagon, I’ve seen firsthand how uniquely impactful this work can be. Whether I’m building intelligent workflows for customers or designing infrastructure that supports our agent platform, it’s rare to find an environment where the work transitions from concept to production within days, actively powering user experiences and transforming how businesses operate.
If you’re looking for a role where you can:
- Build at the frontier of LLMs, automation, and user interaction
- Deploy AI agents that solve high-value business use cases across industries including retail, travel and hospitality, fintech, edtech, and more
- Work directly with customers on high-impact use cases
- Ship fast, iterate constantly, and own your work from idea to production
- Join a fast-moving, collaborative team solving real-world challenges with AI
We’d love to hear from you!
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The AI concierge for every customer.