Bringing Decagon’s AI concierge solution to Google Cloud Marketplace
Posted on April 20, 2026
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Earlier this year, we shared our vision for the future of customer experience: 24/7 AI concierge agents that give every customer the treatment they deserve. Delivering that vision means meeting enterprises where they already are— and building the ecosystem to support them with Decagon Partnerships.
That's why we're excited to announce that Decagon is now available on Google Cloud Marketplace, and why we're bringing that vision to the stage at Google Cloud Next 2026.
“Bringing Decagon's AI concierge platform to Google Cloud Marketplace will help enterprises quickly deploy and scale agentic customer experiences on Google Cloud’s trusted, global infrastructure,” said Dai Vu, Managing Director, Marketplace & ISV GTM Programs at Google Cloud. “Decagon can now meet customers where they are, enabling them to leverage their existing cloud investments to deliver the next generation of customer experience.”
Decagon Is Now Available on Google Cloud Marketplace
Decagon is already built natively on Google Cloud, deeply integrated with services like Cloud Run, Cloud Tasks, and Gemini models. With new Google Cloud Marketplace availability, enterprises can deploy directly within their existing Google Cloud environments, streamlining procurement, consolidating billing, and applying committed cloud spend toward Decagon.
The result is AI concierge that's faster to deploy and easier to trust:
- Faster time to value. Deploy production-ready AI agents in weeks using natural language with Agent Operating Procedures (AOPs).
- Unparalleled transparency and control. Strict guardrails and full reasoning traceability let teams iterate confidently while retaining complete control over agentic workflows.
- Concierge experiences at scale. Transform reactive support into a growth engine with personalized, proactive engagement across voice, chat, email, SMS, and more.
Explore Decagon on Google Cloud Marketplace
See Us at Google Cloud Next 2026
We're also thrilled to be joining the Google Cloud Next community at Startup Theater: "Building an AI Concierge with Decagon and Google Cloud."
- Date/Time: April 22 at 3:00 PM
- Location/Info: Startup Theater (exhibition floor)
This session will give attendees a hands-on look at how teams are deploying AI concierge agents in production and what's possible when Decagon and Google Cloud collaborate.
Our work with Google Cloud is just one example of the ecosystem we're building. More broadly, Decagon Partnerships brings together technology, alliance, and sales and services partners as part of an ecosystem that’s helping make concierge-level customer experience accessible to every company.
To support this community, we offer Partner Essentials through Decagon University, a training program to help partners build, deploy, and scale Decagon's AI concierge solutions.
If you're building toward the future of AI-powered customer experience, reach out to your sales representative or contact partnerships@decagon.ai. Let's build the future of AI concierge together.
Start improving your workflow with Decagon
With Decagon, CX teams don’t have to guess whether a change will improve CSAT or deflection. They can move quickly, measure what matters, and act on what works.
Join us
There are very few places where you can prototype with frontier LLMs, ship to production in days, and watch users engage with the systems you built—all while owning the entire stack, from intent parsing and tool usage to API integration and observability. This role at Decagon is one of those places.
From my own experience working across both agent development and broader engineering initiatives at Decagon, I’ve seen firsthand how uniquely impactful this work can be. Whether I’m building intelligent workflows for customers or designing infrastructure that supports our agent platform, it’s rare to find an environment where the work transitions from concept to production within days, actively powering user experiences and transforming how businesses operate.
If you’re looking for a role where you can:
- Build at the frontier of LLMs, automation, and user interaction
- Deploy AI agents that solve high-value business use cases across industries including retail, travel and hospitality, fintech, edtech, and more
- Work directly with customers on high-impact use cases
- Ship fast, iterate constantly, and own your work from idea to production
- Join a fast-moving, collaborative team solving real-world challenges with AI
We’d love to hear from you!
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The AI concierge for every customer.