Bringing Decagon’s AI concierge solution to Google Cloud Marketplace

Earlier this year, we shared our vision for the future of customer experience: 24/7 AI concierge agents that give every customer the treatment they deserve. Delivering that vision means meeting enterprises where they already are— and building the ecosystem to support them with Decagon Partnerships. 

That's why we're excited to announce that Decagon is now available on Google Cloud Marketplace, and why we're bringing that vision to the stage at Google Cloud Next 2026.

“Bringing Decagon's AI concierge platform to Google Cloud Marketplace will help enterprises quickly deploy and scale agentic customer experiences on Google Cloud’s trusted, global infrastructure,” said Dai Vu, Managing Director, Marketplace & ISV GTM Programs at Google Cloud. “Decagon can now meet customers where they are, enabling them to leverage their existing cloud investments to deliver the next generation of customer experience.”

Decagon Is Now Available on Google Cloud Marketplace

Decagon is already built natively on Google Cloud, deeply integrated with services like Cloud Run, Cloud Tasks, and Gemini models. With new Google Cloud Marketplace availability, enterprises can deploy directly within their existing Google Cloud environments, streamlining procurement, consolidating billing, and applying committed cloud spend toward Decagon.

The result is AI concierge that's faster to deploy and easier to trust:

• Faster time to value. Deploy production-ready AI agents in weeks using natural language with Agent Operating Procedures (AOPs).
• Unparalleled transparency and control. Strict guardrails and full reasoning traceability let teams iterate confidently while retaining complete control over agentic workflows.‍
• Concierge experiences at scale. Transform reactive support into a growth engine with personalized, proactive engagement across voice, chat, email, SMS, and more.

Explore Decagon on Google Cloud Marketplace

See Us at Google Cloud Next 2026

We're also thrilled to be joining the Google Cloud Next community at Startup Theater: "Building an AI Concierge with Decagon and Google Cloud." 

• Date/Time: April 22 at 3:00 PM
• Location/Info: Startup Theater (exhibition floor)

This session will give attendees a hands-on look at how teams are deploying AI concierge agents in production and what's possible when Decagon and Google Cloud collaborate.

Our work with Google Cloud is just one example of the ecosystem we're building. More broadly, Decagon Partnerships brings together technology, alliance, and sales and services partners as part of an ecosystem that’s helping make concierge-level customer experience accessible to every company.

To support this community, we offer Partner Essentials through Decagon University, a training program to help partners build, deploy, and scale Decagon's AI concierge solutions.

If you're building toward the future of AI-powered customer experience, reach out to your sales representative or contact partnerships@decagon.ai. Let's build the future of AI concierge together.